By Amy L. Crawford and Travis Williams
Today’s healthcare-spend of over $3.3 trillion annually in the U.S. is growing at a rapid pace. With out-of-pocket expenses on the rise, consumers are bearing more and more of the cost, exacerbating the already challenging collections effort for healthcare providers. In fact, medical debt in the U.S. is staggering at approximately $75 billion.
Traditional patient-to-provider payment processes…